Fullfillment Policy

Fulfillment Policy

At Bright Billing Solutions, we ensure that the services we provide are satisfactory. Customer
satisfaction is our utmost priority as we take all complaints about the services we render very
seriously. This Fulfillment Policy (the “Policy”) informs you about our policy and the rules and
guidelines relating to the refunds for services purchased from our Company. Please read this
Policy carefully to understand your rights and also understand the requirements for the refund.
Our services are billed in U.S. Dollars.

Delivery Policy

At BRIGHT BILLING SOLUTIONS, we sell revenue cycle management services. We deliver our
services to clients via electronic and telephonic means pursuant to our client’s requests.

Refunds

We may offer returns in the following conditions:

  • If the service has not been performed at all during the term of our contract.
Exceptions
  • Notwithstanding other provisions of this Policy, we may refuse to grant returns or refunds if: 
  • You received what you ordered, but simply changed your mind about the service.
  • You were aware or notified of the problems with the service before making the purchase.
  • You did not like your purchase or realized you had no use of it.
  • You received the service/product and failed to make a report Bright Billing Solutions 7 days from the date of the receipt
Facebook
Return Policy

At BRIGHT BILLING SOLUTIONS, we sell revenue cycle management services. No returns can be made but in some circumstances we offer refunds. Our refund policy has been explained above.

Cancellation Policy

The following are to note: • Once a contract with BRIGHT BILLING SOLUTIONS has been signed, cancellations are not permitted

 

Project Abandonment

If after repeated attempts by BRIGHT BILLING SOLUTIONS to begin service, continue service, or finalize the delivery of the Services, Client fails to participate, or becomes otherwise unresponsive to BRIGHT BILLING SOLUTIONS’s requests and such continues for a period of thirty (30) days, the project will, at the option of BRIGHT BILLING SOLUTIONS, be abandoned, whereupon BRIGHT BILLING SOLUTIONS may reduce any refund for the Services to the Client to zero, and Client hereby provides its agreement to such forfeiture of any amounts of the Fees that have been paid by the Client for the Services as purchased or as described in the original Work Order, wherever applicable.

Administrative Fee

The following are to note:

  • All refunds are subject to 7% administrative fee charges.
How to make a complaint

If you are dissatisfied with the service provided to you and you are eligible for a refund under this Policy, you must send an email to danika@brightbillingsolutions.net stating your complaints and we will immediately verify your complaints. Refunds are issued at our discretion as they may be accepted or rejected.

Contact Us & Customer

Service Contact Details: For enquiries or comments regarding this Policy, customers may visit: https://www.brightbillingsolutions.net, email danika@brightbillingsolutions.net, telephone (717)715-7506, or by regular mail at 18 Boyds Hollow Road, Biglerville PA 17307.